Privacy Policy

Overview

This Privacy Policy describes how we collect, use, and protect your information when you visit or make a purchase from our website.

By using our website, you agree to the practices described in this policy.


Information We Collect

When you visit our store, we may collect certain information including:

  • your name

  • shipping and billing address

  • email address

  • phone number

  • payment information

  • device and browser information

  • IP address

  • order history and activity on our website

This information may be collected when you:

  • place an order

  • contact customer support

  • subscribe to updates

  • browse our website


How We Use Your Information

We may use your information to:

  • process and fulfill orders

  • provide customer support

  • communicate order updates

  • improve our website and services

  • prevent fraudulent activity

  • comply with legal obligations


Payment Information

Payments are processed securely through third-party payment providers. We do not store full payment card information on our servers.


Cookies & Tracking Technologies

Our website may use cookies and similar technologies to:

  • improve website performance

  • remember user preferences

  • analyze website traffic

  • enhance the shopping experience

You can adjust your browser settings to disable cookies if preferred.


Third-Party Services

We may use third-party services to help operate our business, including:

  • payment processors

  • shipping providers

  • analytics services

  • email communication platforms

These third parties may have access to limited information necessary to perform their services.

Data Security

We take reasonable measures to help protect your personal information from unauthorized access, misuse, or disclosure. However, no method of electronic transmission or storage is completely secure.


Your Rights

Depending on your location, you may have the right to:

  • request access to your personal information

  • request corrections to inaccurate information

  • request deletion of your information

  • opt out of certain communications

To make a request, please contact us through our support email.


Children's Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children.


Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes to our practices or legal requirements. Updated versions will be posted on this page.


Contact Information

If you have any questions regarding this Privacy Policy or how your information is handled, please contact us through support@kairopets.org